Your safety is our top priority here at ETSU Dining Services. We closely monitor COVID-19 guidelines directed by the CDC and government officials to make sure we are bringing you the most up-to-date information as we continue to navigate through the pandemic. Our teams have worked diligently to implement policies and procedures aimed at keeping our students and staff safe. 

Frequently Asked Questions

·        Anytime Dining Meal plan holders will access the dining hall (Marketplace) multiple times per day.

·        Your access to the Marketplace will be unlimited for the fall 2020 semester.

·        Monday – Friday: 

o   Hot Breakfast is served from 7am – 11am;

o   lunch is served from 11am -2:00pm,

o   Late Lunch is served from the Grill from 2:00pm -4:30pm;

§ +Simple Servings options, Salad Bar Options & Vegetarian Options.

o   Dinner is served from 4:30pm-8:00pm;

o   Late Dinner is served from the Grill from 8:00pm -10:00pm.

§ +Simple Servings options, Salad Bar Options & Vegetarian Options.

·        Saturday & Sunday: 

o   Continental Breakfast is served from 7:00am -9:30am;

o   Hot Breakfast is served from 9:30am – 11am;

o   lunch is served from 11am -2:00pm,

o   Late Lunch is served from the Grill from 2:00pm -4:30pm;

§ +Simple Servings options, Salad Bar Options & Vegetarian Options.

o   Dinner is served from 4:30pm-8:00pm;

o   Late Dinner is served from the Grill from 8:00pm -10:00pm.

§ +Simple Servings options, Salad Bar Options & Vegetarian Options.

All guests are encouraged to check out the online menus before visiting a location to determine the best meal option. 

  • ·        Only those with a Meal Plan, ID Bucs, Flex Dollars and Dining Dollars can eat at the dining hall.  You can add a Meal Plan, and Dining Dollars to your ETSU ID card through theGet app.

    ·        Flex Dollar packages can be bought through the Dining Serviceswebsite.

    ·        The dining hall hours of operation for Fall 2020 will be 7am to 10:00pm Monday -Sunday. 

    ·        There will be limited occupancy to adhere to university physical distancing guidelines.  A limited number of guests will be able to Dine-In at the dining hall on a first come first serve basis.  Additional seating will be available in the Ballroom adjacent to the dining hall. 

    ·        Tables will be 6ft apart and only 2 people per table maximum. 

To promote social distancing in the Marketplace for the Fall20 semester, students who are on a meal plan can use one of their meal swipe once per day, Monday-Friday, from 10:30 am-2:00pm, at either Chick fil-A, Steak ‘N Shake or the Simply-to-Go deli in Roger’s Buc Mart.

RULES

·        Limit:  Each location allows you to select a meal which includes a main entrée, side option and beverage; all for one swipe. One Meal Exchange per day during the lunch meal period 10:30 am -2:00 pm.

·        Meal Swipe may not be used within 2.5 hours of a meal exchange. 

o   Example if a student redeems a Meal Exchange at Chick fil-A at 10:30 am the student cannot use their Meal Swipe at the Marketplace before 12:30 pm but can use their meal swipe at 12:31 pm.

o   2nd Example if a student uses a Meal Swipe at the Marketplace at 11:00 am, the student cannot use a Meal Exchange at Chick fil-A before 1:30 pm but can use their meal Exchange at 1:30 pm.

·        ETSU dining services reserves the right to discontinue this temporary Fall20 COVID-19 program at any time.

 

  BITE+

·      Bite+ will generate a unique barcode that will allow guests to scan into the dining hall for their meal in place of the ID card.  

·        Bite+ is available forAndroidandApple.

get app

·        Students can purchase additional dining dollars, ID Bucs using the Get app.

·        GET is available forAndroidandApple.

·        For Meal plan purchases please contact the Department of Housing and Residence Life at 423.439.4446 today to get your application!

·        Anytime 7 Day Plans: Our anytime 7 Day Plans offer access to the dining hall once per meal period, 7 days per week. Our Platinum Plan comes with $400 Dining Dollars (which can be used at our retail locations) and 10 guest meal passes for the dining hall. Our Gold Plan comes with $200 Dining Dollars and 8 guest meal passes. Our Silver Plan comes with $100 Dining Dollars and 4 guest passes.

 

blue fox

·        Monitoring traffic flow is key. 

·        The BlueFox Count solution notifies onsite teams promptly when safe restaurant capacity is about to be exceeded. When this occurs, an alert is automatically sent to the on-duty restaurant manager’s phone to ensure necessary safety protocols can proactively be administered.

·        Furthermore, the occupancy rate of the restaurant can also be shared with customers via mobile app to help with the continuous regulation of incoming traffic and allow guests to make informed decisions even before they arrive.

·        You can view the occupancy rate by visiting ourwebsite. (coming soon)

·        TheUniversity’s stanceon safeguarding the campus community is different than the state of Tennessee and even the local community.

·        The University has numerous unique aspects that are not present in many other places. Starting in August, ETSU will welcome thousands of students from nearly every state and dozens of countries to campus.